Learn essential leadership skills to build high-performing teams and drive organizational success. This leadership excellence Specialization develops your ability to lead with emotional intelligence, manage diverse teams, and navigate complex workplace challenges. Through eight short courses, you'll gain practical tools for team building, change management, and inclusive leadership that today's organizations demand. Whether you're a new manager or experienced leader, you'll learn to adapt your leadership style, foster collaboration, and create resilient teams that thrive in dynamic environments. Build competencies in psychological safety, conflict resolution, and organizational transformation while developing your personal leadership brand. Perfect for managers, team leaders, and professionals ready to advance their leadership impact.

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Leading with Impact: Psychology, Diversity, and Change Specialization
High-Performing Teams via Leadership Excellence. Develop essential leadership skills for today's dynamic workplace.



Instructors: Mariaan Van Zyl
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What you'll learn
Evaluate and adapt your management style to different situations while building trust and psychological safety within teams.
Apply emotional intelligence and cultural competence to lead diverse teams and navigate complex interpersonal dynamics.
Design and implement organizational change initiatives using proven frameworks and communication strategies.
Overview
Skills you'll gain
- Change Management
- Culture Transformation
- Team Leadership
- Communication
- Business Transformation
- Diversity Training
- Team Building
- Organizational Change
- Emotional Intelligence
- Intercultural Competence
- Team Management
- Team Motivation
- Diversity Awareness
- Leadership
- Resilience
- Leadership Development
- Diversity and Inclusion
- Conflict Management
- Diversity Equity and Inclusion Initiatives
- Cross-Functional Team Leadership
What’s included

Add to your LinkedIn profile
August 2025
Advance your subject-matter expertise
- Learn in-demand skills from university and industry experts
- Master a subject or tool with hands-on projects
- Develop a deep understanding of key concepts
- Earn a career certificate from Coursera Instructor Network

Specialization - 8 course series
What you'll learn
Evaluate various management styles to recognize them in yourself and others, and discern their suitability for different situations.
Analyse your default management style and gain tools to flex your style as the situation demands.
Skills you'll gain
What you'll learn
Recognize and assess their own emotions, identify their strengths and weaknesses as leaders, and develop a more accurate self-assessment.
Control impulsive feelings and behaviors, manage their emotions in healthy ways, and adapt to changing circumstances in leadership roles.
Read and assess the emotions and perspectives of their team members, show genuine concern, and build stronger professional relationships.
Communicate effectively, resolve conflicts, and work well with others in a leadership capacity.
Skills you'll gain
What you'll learn
Identify the key traits of connected leadership and personal leadership style.
Build trust within a team through shared goals transparent communication, and stakeholder alignment.
Facilitate collaboration using proven frameworks and communication methods.
Develop strategies for team growth and, conflict resolution.
Skills you'll gain
What you'll learn
Design organizational change plans using Kotter’s Change Model and tools like Trello or Google Workspace, ensuring clarity and actionable steps.
Evaluate stakeholder priorities to secure buy-in and foster collaboration, addressing diverse organizational goals.
Apply targeted strategies to identify, address, and mitigate resistance to change, using real-world frameworks and examples.
Implement effective communication strategies that drive engagement, reduce uncertainty, and build trust during organizational transformations.
Skills you'll gain
What you'll learn
Explain the distinct roles of a leader versus a manager and Its three key roles of effective leaders.
Evaluate the seven behaviours of effective leaders as outlined in the British Army Leadership Code and develop a plan to embody them.
Analyse the dynamics of effective teams and implement structures to build an engaged and motivated team.
Examine the impact of toxic leadership traits and formulate strategies to address leadership challenges.
Skills you'll gain
What you'll learn
Evaluate and articulate the essential elements that contribute to a resilient team.
Create and apply practical strategies to enhance resilience at both individual and team levels.
Utilize specific communication methods to support and strengthen team resilience and measure their impact.
Assess conflict situations and implement resolution strategies that bolster team resilience and unity.
Skills you'll gain
What you'll learn
Explain the significance of diversity and inclusion in the workplace.
Identify Implement strategies to mitigate the impact of common types of unconscious bias.
Apply cultural competence to effectively communicate and collaborate with colleagues from diverse backgrounds.
Apply inclusive leadership practices and measure its impact on the workplace culture.
Skills you'll gain
What you'll learn
Analyze team dynamics by identifying personality types and motivational drivers using DISC profiles to improve communication and collaboration.
Develop strategies for psychological safety through communication, feedback, and conflict resolution to enhance team engagement and performance.
Co-create explicit working agreements to set clear expectations, foster shared accountability, and enhance collaboration and performance.
Implement Kanban workflows that increase visibility, accountability, and collaboration within remote or hybrid teams.
Skills you'll gain
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Frequently asked questions
Yes, this specialization is designed for both new and experienced leaders. Five of the eight courses are beginner-friendly, covering foundational concepts like emotional intelligence and team building. The program progresses to more advanced topics like organizational transformation, allowing you to build skills progressively.
You'll gain proficiency with practical leadership frameworks including DISC personality profiles, Kotter's Change Model, Kanban workflows for team management, psychological safety assessment tools, and conflict resolution strategies. These tools are immediately applicable in any leadership role.
This Specialization prepares you for team leader, project manager, department supervisor, change management specialist, and senior management roles. The skills are valuable across industries including business, healthcare, nonprofit, and technology sectors where effective leadership drives organizational success.
More questions
Financial aid available,