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    • It Support

    IT Support Courses Online

    Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.

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    Explore the IT Support Course Catalog

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      Call Center Customer Service

      Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Verbal Communication Skills, Emotional Intelligence, Problem Solving, Communication

      4.7
      Rating, 4.7 out of 5 stars
      ·
      89 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      Universidad Nacional Autónoma de México

      Designing data-intensive applications

      Skills you'll gain: Data Mining, Database Design, Scalability, Database Systems, Relational Databases, Unstructured Data, Transaction Processing, Databases, Systems Design, Big Data, Data Architecture, NoSQL, Data Processing, Maintainability, Software Design, SQL, Apache Hadoop

      4.3
      Rating, 4.3 out of 5 stars
      ·
      39 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      Universiteit Leiden

      A Circular Economy of Metals: Towards a Sustainable Societal Metabolism

      Skills you'll gain: Sustainable Development, Sustainable Design, Sustainable Technologies, Environmental Resource Management, Sustainable Engineering, Environment, Environmental Science, Resource Utilization, Materials science, Supply And Demand, Economics, Analysis, Consumer Behaviour

      4.7
      Rating, 4.7 out of 5 stars
      ·
      102 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      T

      Technical University of Munich (TUM)

      Cost Accounting: Profit and Loss Calculation

      Skills you'll gain: Income Statement, Inventory Accounting, Profit and Loss (P&L) Management, Cost Accounting, Gross Profit, Management Accounting, Financial Accounting, Financial Statements, Inventory Management System, Operating Expense

      4.6
      Rating, 4.6 out of 5 stars
      ·
      77 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Macquarie University

      Global sustainability and corporate social responsibility: Be sustainable

      Skills you'll gain: Business Ethics, Corporate Sustainability, Sustainable Business, Environmental Social And Corporate Governance (ESG), Sustainable Development, Governance, Corporate Strategy, Ethical Standards And Conduct, Business Strategies, Supply Chain, Organizational Structure

      4.8
      Rating, 4.8 out of 5 stars
      ·
      454 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      A

      Arizona State University

      Futures Thinking

      Skills you'll gain: Visionary, Strategic Thinking, Proactivity, Creative Thinking, Cognitive flexibility, Optimism, Brainstorming, Open Mindset, Planning, Critical Thinking, Problem Solving, Dealing With Ambiguity

      4.7
      Rating, 4.7 out of 5 stars
      ·
      35 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Innovating with the Business Model Canvas

      Skills you'll gain: Design Thinking, Innovation, Process Design, Business Modeling, Customer experience strategy (CX), Business Process, Business Strategy, New Product Development, Strategic Partnership, Customer Analysis, Value Propositions, Product Management, Resource Allocation, Lean Methodologies, Market Opportunities

      4.6
      Rating, 4.6 out of 5 stars
      ·
      310 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      Exploring Generative AI for Learning Design

      Skills you'll gain: Generative AI, Education Software and Technology, Prompt Engineering, Instructional Design, Artificial Intelligence, Design Strategies, Content Creation, Emerging Technologies, Professional Development

      4.5
      Rating, 4.5 out of 5 stars
      ·
      37 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      T

      Tel Aviv University

      The History of Modern Israel - Part II: Challenges of Israel as a sovereign state

      Skills you'll gain: Cultural Diversity, Social Studies, Diversity Awareness, Immigration Law, Social Sciences, International Relations, World History, Socioeconomics, Culture, Political Sciences, Sociology, Diplomacy, Public History, Economic Development, Demography, Economics, Governance

      4.8
      Rating, 4.8 out of 5 stars
      ·
      342 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      SkillUp

      Practice Exam for Certified Scrum Master (CSM) Certification

      Skills you'll gain: Agile Methodology, Sprint Retrospectives, Agile Project Management, Sprint Planning, Agile Software Development, User Story, Knowledge Transfer

      4.9
      Rating, 4.9 out of 5 stars
      ·
      51 reviews

      Advanced · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      Industrial Internet of Things (IIoT)

      Skills you'll gain: Internet Of Things, Manufacturing Operations, Digital Transformation, Business Technologies, Business Transformation, Cloud Computing, Automation, Operational Efficiency, Emerging Technologies, System Implementation, Technology Strategies, Real Time Data, Value Propositions, Data-Driven Decision-Making, Case Studies, Cybersecurity, Scalability

      Build toward a degree

      4.5
      Rating, 4.5 out of 5 stars
      ·
      195 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      T

      Technical University of Munich (TUM)

      From Zero to Hero - Digital Product Development From Scratch

      Skills you'll gain: Amazon Bedrock, MLOps (Machine Learning Operations), Product Development, Human Centered Design, Design Thinking, User Research, Agile Product Development, Amazon Web Services, New Product Development, Generative AI, Innovation, Machine Learning, Artificial Intelligence

      4.6
      Rating, 4.6 out of 5 stars
      ·
      48 reviews

      Beginner · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular it support courses

    • Call Center Customer Service: CVS Health
    • Designing data-intensive applications: Universidad Nacional Autónoma de México
    • A Circular Economy of Metals: Towards a Sustainable Societal Metabolism: Universiteit Leiden
    • Cost Accounting: Profit and Loss Calculation: Technical University of Munich (TUM)
    • Global sustainability and corporate social responsibility: Be sustainable: Macquarie University
    • Futures Thinking: Arizona State University
    • Innovating with the Business Model Canvas: University of Virginia
    • Exploring Generative AI for Learning Design: University of Michigan
    • The History of Modern Israel - Part II: Challenges of Israel as a sovereign state: Tel Aviv University
    • Practice Exam for Certified Scrum Master (CSM) Certification: SkillUp

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    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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