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    • It Support

    IT Support Courses Online

    Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.

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    Explore the IT Support Course Catalog

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      Improving Customer Retention

      Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer Relationship Building, Customer Service, Consumer Behaviour, User Feedback, Marketing Strategies, Service Improvement, Personalized Service, Strategic Marketing

      4.6
      Rating, 4.6 out of 5 stars
      ·
      55 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      Transforming Education in an Interconnected World

      Skills you'll gain: Continuous Improvement Process, Student-Centred Learning, Innovation, Education and Training, Instructional Strategies, Higher Education, Program Evaluation, Community Development, International Relations, Initiative and Leadership, Visionary, Adult Learning Principles, Systems Thinking, Policy Analysis, Leadership, Empowerment, Teaching, Collaboration, Leadership and Management, Critical Thinking

      4.9
      Rating, 4.9 out of 5 stars
      ·
      59 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Minnesota

      Leadership in Interprofessional Informatics

      Skills you'll gain: Team Building, Clinical Leadership, Team Leadership, Professional Development, Leadership, Health Informatics, Innovation, Interpersonal Communications, Cultural Diversity

      4.2
      Rating, 4.2 out of 5 stars
      ·
      23 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Minnesota

      Nursing Informatics Training and Education

      Skills you'll gain: Nursing Administration, Health Informatics, Education and Training, Clinical Informatics, Clinical Leadership, Nurse Education, Learning Management Systems

      4.8
      Rating, 4.8 out of 5 stars
      ·
      98 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Federal Taxation II: Property Transactions of Business Owners and Shareholders

      Skills you'll gain: Depreciation, Property Accounting, Tax Compliance, Tax Laws, Tax Planning, Income Tax, Corporate Tax, Fixed Asset, Real Estate Transactions, Tax, Capital Expenditure

      Build toward a degree

      4.9
      Rating, 4.9 out of 5 stars
      ·
      196 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      C

      California Institute of the Arts

      Making Money as a Freelancer

      Skills you'll gain: Budget Management, Financial Analysis, Financial Forecasting, Small Business Accounting, Accounting, Price Negotiation, Business Planning, Budgeting, Financial Planning, Financial Management, Forecasting, Expense Management, Revenue Management, Goal Setting

      4.7
      Rating, 4.7 out of 5 stars
      ·
      183 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      SkillUp

      Working as a Scrum Master

      Skills you'll gain: Scrum (Software Development), Sprint Retrospectives, Sprint Planning, Agile Project Management, Team Building, Agile Methodology, Team Management, Meeting Facilitation, Organizational Change, Team Leadership, User Story, Employee Coaching, Stakeholder Management, Change Management, Conflict Management

      4.6
      Rating, 4.6 out of 5 stars
      ·
      81 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Preview
      Preview
      U

      University of Cape Town

      Introduction to Small Molecule Drug Discovery & Development

      Skills you'll gain: Pharmacology, Drug Development, Clinical Trials, Clinical Research, Pharmaceuticals, Pre-Clinical Development, Infectious Diseases, Patient-centered Care, New Product Development, Medical Science and Research, Informed Consent

      4.8
      Rating, 4.8 out of 5 stars
      ·
      99 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      D

      Digital Marketing Institute

      Facebook, Instagram, and Snapchat Marketing

      Skills you'll gain: Social Media Marketing, Social Media Management, Facebook, Instagram, Target Audience, Advertising Campaigns, Social Media Campaigns, Social Media Strategy, Web Analytics, Digital Advertising, Brand Awareness, Performance Measurement, Content Creation

      4.1
      Rating, 4.1 out of 5 stars
      ·
      80 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Create a Virtual Classroom using Google Slides

      Skills you'll gain: Education Software and Technology, Virtual Environment, Teaching, Collaborative Software, Data Sharing, Google Workspace

      4.8
      Rating, 4.8 out of 5 stars
      ·
      229 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Preview
      Preview
      P

      Politecnico di Milano

      Fundamentals of Organization

      Skills you'll gain: Business Process Management, Organizational Structure, Decision Making, Game Theory, Operational Efficiency, Organizational Effectiveness, Business Management, Problem Solving, Business, Complex Problem Solving, Business Strategy, Coordination

      4.7
      Rating, 4.7 out of 5 stars
      ·
      192 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      University of Michigan

      Understanding Psychosis

      Skills you'll gain: Health Disparities, Psychiatry, Patient Education And Counseling, Community Mental Health Services, Social Determinants Of Health, Patient Communication, Psychiatric Assessments, Mental Health Diseases and Disorders, Rehabilitation, Trauma Care, Mental and Behavioral Health, Pharmacology, Mental Health

      4.7
      Rating, 4.7 out of 5 stars
      ·
      20 reviews

      Intermediate · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular it support courses

    • Improving Customer Retention: Coursera Instructor Network
    • Transforming Education in an Interconnected World: University of Michigan
    • Leadership in Interprofessional Informatics : University of Minnesota
    • Nursing Informatics Training and Education: University of Minnesota
    • Federal Taxation II: Property Transactions of Business Owners and Shareholders: University of Illinois Urbana-Champaign
    • Making Money as a Freelancer: California Institute of the Arts
    • Working as a Scrum Master: SkillUp
    • Introduction to Small Molecule Drug Discovery & Development: University of Cape Town
    • Facebook, Instagram, and Snapchat Marketing: Digital Marketing Institute
    • Create a Virtual Classroom using Google Slides: Coursera Project Network

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