Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Oral Expression, Verbal Communication Skills, Customer experience improvement, Customer Service, Customer Inquiries, Service Improvement, Interpersonal Communications, Company, Product, and Service Knowledge, Communication

Skills you'll gain: Animation and Game Design, Visualization (Computer Graphics), Generative AI, Simulations, Computer Graphics, Python Programming, Creative Design, Object Oriented Programming (OOP), Algorithms

Skills you'll gain: Responsible AI, Data Ethics, Artificial Intelligence, Business Ethics, AI Product Strategy, Regulatory Compliance, Ethical Standards And Conduct, Governance, Product Quality (QA/QC)

Skills you'll gain: Benchmarking, Search Engine Optimization, Content Performance Analysis, Keyword Research, Marketing Analytics, Key Performance Indicators (KPIs), Performance Analysis, Web Analytics and SEO, Performance Measurement, Content Strategy, Performance Improvement, Driving engagement, Trend Analysis, Customer Insights

Skills you'll gain: Registration, Professional Development, User Accounts, Detail Oriented, Organizational Skills, Computer Literacy

Skills you'll gain: Performance Review, Smart Goals, Performance Appraisal, Employee Performance Management, Performance Management, Performance Metric, Goal Setting, Internal Communications, Staff Management

Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Customer Relationship Management (CRM) Software, Personalized Service, Customer Insights, Business Analytics, ChatGPT, User Feedback, Analytics, Consumer Behaviour, Real Time Data, Automation

Skills you'll gain: Program Management, Program Evaluation, Program Implementation, Project Management Life Cycle, Project Management, Project Management Software, Agile Methodology, Project Documentation, Process Development

Skills you'll gain: Organizational Strategy, Strategic Decision-Making, Business Strategy, Strategic Thinking, Plan Execution, Performance Measurement, Business Management, Competitive Analysis, Goal Setting, Key Performance Indicators (KPIs), Market Analysis

Skills you'll gain: Backlogs, Product Roadmaps, Sprint Planning, Agile Product Development, Product Management, Product Strategy, Product Planning, Product Requirements, User Story, Prioritization, Stakeholder Communications

Skills you'll gain: Canva (Software), Workflow Management, Process Development, Brochures, Marketing Design, Marketing Materials, Creative Design, Design, Digital Design, Graphic Design, Design Elements And Principles

Skills you'll gain: Supply And Demand, Market Dynamics, Economics, Market Analysis, Market Data, Public Policies, Consumer Behaviour, Cost Benefit Analysis, Policty Analysis, Research, and Development, Price Negotiation, Decision Making