Skills you'll gain: Customer experience strategy (CX), Responsible AI, Customer Engagement, Predictive Analytics, Personalized Service, Customer Service, Google Gemini, Customer Insights, Anthropic Claude, Data-Driven Decision-Making, Artificial Intelligence, Generative AI, Return On Investment

Skills you'll gain: Dashboard, Data Cleansing, Excel Formulas, Data Visualization, Microsoft Excel, Spreadsheet Software, Data Storytelling, Data Validation, Data Integrity, Technical Documentation, Business Intelligence, Accounting and Finance Software, Depreciation, Finance, Loans, Automation

Skills you'll gain: Legal Strategy, Legal Technology, Legal Research, Generative AI, Data Ethics, Responsible AI, ChatGPT, Legal Writing, Artificial Intelligence, Automation, Predictive Modeling, Document Management, Ethical Standards And Conduct

Skills you'll gain: Email Automation, Microsoft Power Automate/Flow, Workflow Management, Business Process Automation, Automation, Process Improvement, Test Execution Engine, Microsoft 365

Skills you'll gain: Performance Measurement, Workflow Management, Business Process Improvement, Performance Improvement, Business Process, Process Optimization, Process Analysis, Continuous Improvement Process, Service Improvement, Key Performance Indicators (KPIs), Process Mapping, Automation, Organizational Skills, Change Management, Stakeholder Engagement

Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Prompt Engineering, Customer experience improvement, Customer Engagement, LLM Application, Customer Service, Workflow Management, Self Service Technologies, Operational Efficiency, Artificial Intelligence, Automation, Analysis

Skills you'll gain: Request for Proposal, Presentations, Technical Communication, Persuasive Communication, Proposal Writing, Business Writing, Intercultural Competence, Public Speaking, Design Thinking, Communication, Teamwork, Communication Strategies, Innovation, Professional Development, Target Audience

Skills you'll gain: Salesforce, Dashboard, Salesforce Development, Application Deployment, Workflow Management, Release Management, Customer Relationship Management, Object-Relational Mapping, Business Process Automation, Configuration Management, Event Monitoring, Role-Based Access Control (RBAC), Data Import/Export, Version Control, Authentications, Identity and Access Management, Data Cleansing, Change Control, Data Management, Business Logic

Skills you'll gain: Microsoft Azure, Large Language Modeling, OpenAI, Application Deployment, Prompt Engineering, Application Development, Application Programming Interface (API), GitHub, Automation, Scalability

Skills you'll gain: Digital Transformation, Business Transformation, Customer experience strategy (CX), Business Technologies, Technology Strategies, Data Ethics, Internet Of Things, Emerging Technologies, Automation, Case Studies, Technology Solutions, Cloud Computing, Law, Regulation, and Compliance, Business Strategy, Cybersecurity, Business Ethics, Artificial Intelligence, Predictive Analytics

Skills you'll gain: Amazon CloudWatch, Network Troubleshooting, Continuous Monitoring, Dynamic Host Configuration Protocol (DHCP), AWS Identity and Access Management (IAM), Encryption, Network Security, Network Routing, Network Architecture, Hybrid Cloud Computing, Network Administration, Amazon Web Services, Security Controls, Network Planning And Design, Cloud Security, Firewall, Virtual Private Networks (VPN), Network Infrastructure, AWS CloudFormation, Amazon Elastic Compute Cloud

Skills you'll gain: Continuous Delivery, Continuous Deployment, Continuous Integration, Test Driven Development (TDD), CI/CD, Agile Methodology, Test Automation, Unit Testing, Software Development, Software Development Methodologies, Code Review, Software Testing, Debugging, Python Programming, Version Control